At Aironza, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

Return Eligibility
You may request a return or exchange within 7 days of receiving your order.
Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.

Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned or exchanged, including:
• Personal care items
• Clearance or sale items
• Gift cards

How to Request a Return
To start a return or exchange, please contact our support team with your order number and reason for return.
Email us at: support@aironza.com

Our team will guide you through the next steps.

Exchange Policy
If you received a defective, damaged, or incorrect item, we’ll gladly offer an exchange (subject to stock availability).
Please report such issues within 48 hours of delivery.

Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.

Shipping Costs
Original shipping charges are non-refundable.
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Need Assistance?
If you have any questions about returns or exchanges, feel free to reach out to us at info@aironza.com